Certificate III in Hospitality – SIT30616

Looking to specialise your skills in Hospitality? This qualification gives you more independence to undertake your role with limited supervision. Suitable for food and beverage attendants or supervisors you will develop skills in service, sales and food safety and coaching others so that you can deal with the range of situations to arise on a daily basis.

Australian Qualifications Framework

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification is suitable for those working in a food and beverage role in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops.

  1. Work effectively with others (BSBWOR203)
  2. Source and use information on the hospitality industry (SITHIND002)
  3. Work effectively in hospitality service (SITHIND004)
  4. Provide service to customers (SITXCCS006)
  5. Show social and cultural sensitivity (SITXCOM002)
  6. Coach others in job skills (SITXHRM001)
  7. Participate in safe work practices (SITXWHS001)
  1. Communicate in the workplace (BSBCMM201)
  2. Use hygienic practice for hospitality service (SITHIND001)
  3. Use hygienic practices for food safety (SITXFSA001*)
  4. Serve food and beverage (SITHFAB007)
  5. Advise on products and services (SIRXPDK001)
  6. Sell to the retail customer (SIRXSLS001)
  7. Prepare & serve non-alcoholic beverage (SITHFAB004)
  8. Identify hazards, assess and control safety risks (SITXWHS002)

* is a pre-requisite for SITHFAB007, SITHFAB004

Select Your Training Option

This qualification is available through Opportune Professional Development (RTO ID: 60072) in all Australian states via either a Recognition of Prior Learning (RPL) approach, traditional study or as part of a traineeship. Please choose your preferred option below.

Experienced Based Qualification

Experience Based Qualification

Our Experience Based Qualification option maps your real-world experience to this qualification. Meaning no study or exams.

10 – 20 hours

Nationally Recognised Training

Govt subsidy available (QLD)

Cost: $2,000

This tuition fee under EBQ is $45 if located in QLD (eligibility criteria apply).

The steps to complete an Experience Based Qualification are:

  1. Review your experience to match your qualification
  2. Watch you work a shift and discuss your experience
  3. Provide samples of your work
  4. Have your Supervisor sign-off on your skills and knowledge
  5. Learning (if you need it)
  6. You are qualified!

Queensland residents aged 15 years or over who is no longer at school (with the exception of VET in Schools students) and is an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.

Prospective students must not have or be enrolled in a certificate III or higher qualification (not including qualifications completed at school and foundation skills training).

This Queensland Government fact sheet provides more information on this funding.

Our Skills Coaches are qualified and experienced Hospitality practitioners and hold a Training and Assessment certification. Your Skills Coach will hold the qualification you are studying (and most likely higher industry qualifications as well) and have extensive and up to date industry knowledge. This means that you are talking to someone who understands what it is like to be in a practical day to day role like yours. You will be introduced to your Skills Coach when you enrol in the program.

If you have gaps in your knowledge or practical experience, your Skills Coach will provide you with additional training or work-based activities to undertake. This may involve completing self paced or workplace learning or a session with your Skills Coach.

If you have a ‘Statement of Attainment’ (or transcript) for a subject in this qualification you do not need to complete it again. Provide this to us when you enrol and if we assess it as being relevant we will credit the subject.

If you are unable to supply work samples, we provide you with opportunities to replace workplace samples with tasks or activities you can compete in your workplace to demonstrate your knowledge and skills.

Study Based Qualification

Study Based Qualification

Our Study Based Qualification option is suitable for students working in a food and beverage role and wanting to combine this with study for a qualification.

12 months

Nationally Recognised Training

Cost: $2,000

$500 upon enrolment plus 3 instalments of $500 over the duration of the program.

If you have a ‘Statement of Attainment’ (or transcript) for a subject in this qualification you do not need to complete it again. Provide this to us when you enrol and if we assess it as being relevant we will credit the subject.

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Steps in SBQ are:

  1. Review your current job role to match your qualification
  2. Decide if you can receive any Recognition of Prior Learning
  3. Complete learning through training sessions in your workplace, self-paced and work-based learning
  4. Practice your skills on the job
  5. Complete assessment activities in your own time and have your Skills Coach observe you at work to confirm your skills and knowledge
  6. Have your Supervisor sign-off on your skills and knowledge
  7. You are qualified!

If your employee will allow you to enrol into a traineeship government subsidy may apply. Select the traineeship tab above to find out more.

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Our Skills Coaches are qualified and experienced Hospitality practitioners and hold a Training and Assessment certification. Your Skills Coach will hold the qualification you are studying (and most likely higher industry qualifications as well) and have extensive and up to date industry knowledge. This means that you are talking to someone who understands what it is like to be in a practical day to day role like yours. You will be introduced to your Skills Coach when you enrol in the program.

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This qualification is based in your workplace and requires at least 1200 hours of work experience. You are unable to undertake the qualification with us.

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work based qualification

Work Based Qualification

Our Work Based Qualification option is designed for students who have a formal traineeship agreement with their employer.

12 months

Nationally Recognised Training

Govt subsidy available (all states)

Cost: $3,000

This tuition fee is reduced to $300 for trainees in Tasmania. For all other states, a $4,000 rebate is available for employers of full-time trainees ($1,500 for part-time).

The tuition fee is reduced to $100 for trainees in Tasmania as the Tasmanian government pays Opportune to deliver this training. For all other states, a $4,000 rebate is available for employers of full-time trainees ($1,500 for part-time).

Eligibility criteria. The student must:

  • Be on a traineeship contract with their employer.
  • Enrol in the course within 3 months of starting their traineeship (12 months if part-time).
  • Be resident of the state they are accessing the funding from.

Traineeships are roles offered by employers who agree to offer training as part of the employment contract.

For more assistance with understanding and sourcing a traineeship, visit the Australian Apprenticeship Pathways

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