Customer Engagement professionals are in relentless pursuit of exceptional customer experiences. They develops skills to operate at scale using leading edge communication technology.
Opportune is a Registered Training Organisation (RTO ID: 60072) and is accredited to provide Nationally Recognised Training and Qualifications as authorised by the Australian Qualifications Framework.
Our qualifications within Customer Engagement provide qualifications towards roles such as Customer Service Representatives to Team Leaders and technical analysts.
These qualification are available through Opportune Professional Development in all Australian states via a traditional training and assessment approach, Recognition of Prior Learning (RPL) and also as part of a formal traineeship. Full qualification details, government subsidies and eligible training options can be found by accessing each qualification below.
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