Retail Qualifications

A Retail professional can shift their focus from customer service and sales through to stock logistics, leadership, marketing and effective merchandising. This retail game can take you from the check out all the way up to a senior leader in of some of the world’s largest organisations.

Australian Qualifications Framework

Opportune is a Registered Training Organisation (RTO ID: 60072) and is accredited to provide Nationally Recognised Training and Qualifications as authorised by the Australian Qualifications Framework.

Your Retail Journey

Our qualifications within Retail extend from entry level qualifications such as sales assistant right through to a state level manager or owner of a speciality boutique.

These qualification are available through Opportune Professional Development in all Australian states via a traditional training and assessment approach, Recognition of Prior Learning (RPL) and also as part of a formal traineeship. Full qualification details, government subsidies and eligible training options can be found by accessing each qualification below.

certificate 2
SIR20212Certificate II in Retail Services

This is an entry level qualification for Retail Services and is suitable for roles that provide product and service advice in a retail store. Roles include an check out operator or sales assistant.

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Certificate 3
SIR30216Certificate III in Retail

This qualification provides skills on engaging the customer, maintaining daily store operations and delivering on organisational expectations. Roles include Sales Representative and Retail Supervisor.

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certificate 4
SIR40207Certificate IV in Retail Management

This qualification provides the skills for retail managers working in either retail or wholesale settings who provide functional management. A likely role is a Store Manager.

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diploma
SIR50116Diploma in Retail Leadership

This qualification provides skills to implement a business strategy to deliver profitable results and also lead retail teams. Roles include Area or State Manager

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